Make sure that proxy servers are disabled for your web browser. If the command line shows request timeouts, your computer is not connected to your router.If the command line shows ping failures, your computer is not connected to your router.If the command line shows replies from 192.168.1.1, your computer is connected to your router.Type ping 192.168.1.1 into the command prompt.Press the Windows button on your keyboard or click the Windows icon in the taskbar to open the Start menu.Use your computer's command prompt to test your router connection Follow the manufacturer’s instructions to troubleshoot your network adapter. If the Ethernet port LED is not lit, troubleshoot your network adapter. Check that the LED on your computer’s Ethernet port is lit.For more information, see How to resolve amber LEDs or a blinking power LED on NETGEAR routers. If the Internet LED is not lit, troubleshoot the Internet LED. Check that the Internet LED is lit on the router.Using an Ethernet cable, connect your computer to one of your router’s LAN ports.To regain access to your NETGEAR router, try the following:Ĭonnect directly to your router with Ethernet This article provides advanced troubleshooting steps if you can’t access your router. If you still can’t access your router, you might be able to regain access with more advanced troubleshooting. For more information, see I can’t access my router what do I do? If you can’t access your NETGEAR router, follow basic troubleshooting steps first.
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